Terms of Service

Shift Excellence is operated for parents, guardians, players, coaches, and scouts in youth hockey. Accounts for players under 18 must be created and managed by a parent or legal guardian, who is responsible for the account and all activity on it.

New player accounts start with a 7-day free trial. During the trial you can add up to 5 game uploads and get 1 free game report. A valid payment card is required to start the trial. You are not charged during the 7 days.

Unless you cancel before the trial ends, your account automatically converts to Shift Excellence Pro at $69.99/month (CAD), charged to the card on file. The subscription then renews automatically each month until cancelled.

• We show you the exact charge date and amount before you start the trial.
• We send a reminder email before the first charge.
• You can cancel anytime in one click from your account Settings — see below.
• Prices are in Canadian dollars and may change with notice for future billing periods.

You can cancel your trial or subscription at any time from the Settings page. If you cancel during the trial, you are not charged. After a charge, your plan stays active until the end of the paid period and does not renew. Contact us at the email below for any billing question.

A subscription includes game reports, player ratings and progression, and the other features described on the pricing page for your plan. Game reports are generated tools to support player development — they are guidance, not a guarantee of any athletic, scouting, or recruitment outcome.

• Only upload data you have the right to upload (your own player's game data).
• Do not misuse, scrape, resell, or attempt to disrupt the service.
• Keep your login credentials secure; you are responsible for activity on your account.

Shift Excellence is a sports development product. It is not a medical, psychological, or counselling service and does not provide medical or mental-health advice. If you or a young person is in distress or may be at risk of harm, contact a local emergency service or a qualified professional immediately — do not rely on this app.

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Shift Excellence is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us in the prior 12 months.

Your use of Shift Excellence is also governed by our Privacy Policy, which explains how we handle your data, including a child's hockey data.

We may update these terms from time to time. If we make significant changes we will notify you in the app or by email. Continued use after a change means you accept the updated terms.

Questions about these terms? Contact us at:

support@shiftexcellence.com